Privacy Policy
Last Updated: January 31, 2026
1. Commitment to Privacy
At MapleHomes ("we", "us"), we respect your privacy and are committed to protecting your personal data.
This Privacy Policy outlines how we collect, use, and safeguard your information in compliance with the
Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada and
British Columbia's PIPA.
2. Information We Collect
We collect information necessary to provide our rental marketplace and verification services:
- Account Information: Name, email address, and phone number when you register or
contact a landlord.
- Verification Data: Government-issued ID, proof of income/funds, and employment
details. (Collected strictly for the purpose of "Verified Tenant" status.)
- Listing Data: Property addresses, photos, and descriptions submitted by landlords.
- Usage Data: Information about how you interact with our site (e.g., search filters,
view duration).
3. How We Use Your Data
Your data is used for the following purposes:
- Service Provision: To connect tenants with landlords and facilitate communication.
- Identity Verification: To review documents submitted for the "Verified Tenant" or
"Verified Landlord" badge. Note: We do not sell this sensitive data to third parties.
- Security: To detect and prevent fraud, spam, or abuse of our platform.
- Communication: To send you updates about your listings, messages, or policy
changes.
4. Data Sharing & Disclosure
We do not sell your personal information. We may share data only in the following circumstances:
- With Your Consent: When you choose to "Contact" a landlord or tenant, your basic
contact info is shared with them.
- Service Providers: Secure third-party vendors (e.g., Firebase, Stripe) who assist
with hosting, database management, and identity verification.
- Legal Requirements: If required by law enforcement or a court order.
5. Data Security
We implement industry-standard security measures (encryption, secure HTTPS transmission) to protect your
data. However, no method of transmission over the Internet is 100% secure. While we strive to protect
your data, we cannot guarantee its absolute security.
6. Your Rights
Under Canadian privacy laws, you have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Withdraw consent for data collection (which may limit your ability to use certain features like
Verification).
To exercise these rights, please contact us at privacy@maplehomes.ca.
MapleHomes